Privacy Policy

Your privacy is of utmost importance to us. Our Privacy Policy outlines the information we collect, how we use it, and how we protect your personal data. We are committed to being transparent about our data practices and ensuring compliance with relevant data protection laws. Rest assured, any information you provide to us is handled with the utmost care and in accordance with our Privacy Policy.

Data Protection Notice of Protolis.com

Protolis.com (hereinafter referred to as “Protolis” or “We”) welcomes you to our internet pages (hereinafter referred to as “Online Offers”). We appreciate your interest in our company and our products.

1. Protolis Respects Your Privacy

Protecting your privacy and ensuring the security of all business data is of utmost importance to us. We process personal data collected during your visit to our online offers confidentially and in accordance with applicable legal regulations.

Data protection and information security are fundamental aspects of our corporate policy.

2. Controller

Protolis.com is the controller responsible for processing your data, except as outlined in this data protection notice. Our contact details are as follows:

Protolis.com

Adresse :  N°2-2 Caihong Road, East Suburbs Industrial Area, 315400 Yuyao, Zhejiang, China

Board of Management : Nicolas Berthier

Email : contact@protolis.com

3. Collection, Processing, and Use of Personal Data

3.1 Types of Data Collected

While using our website, we may request certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, city, state, postal code

3.2 Principles

Personal data includes information related to an identified or identifiable natural person, such as names, addresses, phone numbers, and email addresses. We collect, process, and use personal data (including IP addresses) only when there is a legal basis for doing so or when you have given consent, e.g., through registration.

3.3 Processing Purposes and Legal Basis

We, as well as service providers working with us, process your personal data for the following purposes:

3.3.1 Provision of Service and Platform Offers

Legal basis: Predominantly, legitimate interest on our part in direct marketing in compliance with data protection and competition laws.

3.3.2 Responding to User Inquiries via Contact Form

Legal basis: Predominantly, legitimate interest in direct marketing, product/service improvement, contractual performance, or consent, in accordance with data protection and competition law regulations.

3.3.3 Sending Newsletters via Email or SMS/MMS (with recipient’s consent)

Legal basis: Consent.

3.3.4 Resolving Service Disruptions and Ensuring Security

Legal basis: Fulfillment of legal obligations related to data security and legitimate interest in resolving service disruptions and protecting our offerings.

3.3.5 Self-Promotion, Promotion by Others, Market Research, and Reach Analysis

Legal basis: Consent or legitimate interest in direct marketing in accordance with data protection and competition laws.

3.3.6 Safeguarding and Defending Our Rights

Legal basis: Legitimate interest in asserting and defending our rights.

3.4 Children

Our online offers are not intended for children under 16 years of age.

3.5 Data Transfer

3.5.1 Data Transfer to Other Controllers

Your personal data is shared with other controllers only when necessary to fulfill a contractual obligation, for legitimate interests, or with your consent. Details regarding legal bases and recipients can be found in the “Processing Purposes and Legal Basis” section (see no. 3.3).

3.5.2 Service Providers (General)

We engage external service providers for tasks such as sales and marketing services, contract management, payment processing, programming, data hosting, and hotline services. These providers are carefully selected, and their handling of data is monitored to ensure compliance with confidentiality and legal requirements.

3.5.3 Transfer to Recipients Outside the EEA

We may transfer personal data to recipients in third countries outside the European Economic Area (EEA). Prior to such transfers, we ensure that adequate data protection measures are in place or obtain your consent. You have the right to request information about these recipients and the measures in place for data protection.

3.6 Duration of Storage and Retention Periods

We store your data as long as necessary for our online offers and connected services or as long as we have a legitimate interest in data storage. Data subject to legal retention periods is retained accordingly.

4. Usage of Cookies

In our online service, we may use cookies and tracking mechanisms. Cookies are small text files that may be stored on your device when visiting our online service. We use tracking mechanisms like pixel technology and log file analysis.

4.1 Categories

We differentiate between cookies necessary for technical functions and those not necessary for technical functions.

4.1.1 Technically Required Cookies

These are essential for the technical provision of our online service. They include cookies for smooth video or audio playback and are deleted when you leave the website.

4.1.2 Cookies and Tracking Mechanisms Not Technically Required

We use marketing cookies and tracking mechanisms only with your consent. Exceptionally, we use a cookie for privacy settings based on legitimate interest. These tools allow us to offer content based on your interests and analyze user behavior.

  • Statistics: Measure page views.
  • Conversion Tracking: Track ad conversions.
  • Google Analytics: Analyze user behavior.
  • Google Ads: Run online ads.
  • HubSpot: Collect identifying information.
  • LinkedIn: Advertise on their platform.

4.2 Managing Cookies and Tracking Mechanisms

You can manage your cookie and tracking settings in your browser or privacy settings. Note that these settings apply only to the specific browser used.

4.2.1 Deactivating All Cookies

To deactivate all cookies, adjust your browser settings. This may impact website functionality.

4.2.2 Managing Settings for Non-Technically Required Cookies

When visiting our website, you will be asked in a cookie layer to consent to the use of marketing cookies or tracking mechanisms.

5. Newsletter

You can sign up for newsletters within our online offers. We use a double opt-in procedure, ensuring you receive newsletters only after explicit confirmation. You can unsubscribe at any time.

6. External Links

Our online offers may contain links to third-party internet pages not affiliated with us. We have no control over the processing of personal data by third parties.

7. Security

We enforce confidentiality and compliance with data protection laws among our employees and service providers. We take organizational and technical measures to protect your data from unauthorized access, disclosure, or loss.

8. User Rights

To exercise your rights, please contact us using the details provided in the “Contact” section, ensuring clear identification.

  • Right to Information and Access: Confirm data processing and access personal data.
  • Right to Correction and Deletion: Correct or delete inaccurate data, subject to legal requirements.
  • Restriction of Processing: Request processing restriction under statutory conditions.
  • Data Portability: Receive data in a structured, machine-readable format.
  • Right of Objection: Object to data processing for legitimate interests or direct marketing.

8.1 Right to Lodge Complaint

You can lodge a complaint with the supervisory authority responsible for your residence or our location.

9. Change of Data Protection Notice

We reserve the right to change our security and data protection measures and will update this notice accordingly.

10. Contact

For any inquiries or requests related to personal data processing, contact us at contact@protolis.com

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