Intellectual confidentiality

In our daily operations, our foremost concern is to uphold the utmost confidentiality of personal data and customer projects, safeguarding them from any unauthorized access by third parties. This commitment to confidentiality is not solely contingent on obtaining written consent from the concerned parties or customers; it comes into effect immediately from the moment of our initial contact.

Our commitment to confidentiality

As a leading manufacturer of prototypes, we understand the concerns surrounding the protection of intellectual property when dealing with suppliers. We want to address these concerns and emphasize our unwavering commitment to maintaining the confidentiality of your ideas and designs. 

Here’s our perspective on this crucial matter:

Our core business is your success: At our core, we are dedicated to bringing your ideas to life and helping you turn them into real products. We take immense pride in being part of your journey and ensuring that your project remains confidential throughout the entire process.

Confidentiality is in our DNA: Our success relies on your trust in us. We exist because our customers believe that we can execute their projects successfully while safeguarding their information from prying eyes. Rest assured, confidentiality is deeply ingrained in our company culture.

Our staff and manager: Your designs and 3D models are treated with the utmost confidentiality. Our graphic designers and technicians are committed to using this information solely for creating your prototype. Your ideas will remain strictly within the project team, accessible only to those directly involved.

Secure file management: Your files and pictures are stored on an internal server with comprehensive backups in place. Only our project teams and managers have access to these files. We do not retain parts, and any usage of your photos will be done only with your explicit permission.

Trusted external partners: We extend the same commitment to confidentiality to our suppliers. Our staff are obligated to maintain strict confidentiality, and we have contracts in place with our suppliers to ensure that no information is shared with the public.

NDA for added security: We understand the value of protecting your ideas and designs. If desired, we are more than willing to sign a Non-Disclosure Agreement (NDA) that legally binds us to keep your information confidential. This agreement will clearly define who may have access to the information and who cannot. Your trust is paramount to us, and the NDA serves as an additional layer of protection for you.

Every project is equally important: No matter the scale or scope of your project, we treat each one with the same level of care and confidentiality. Our commitment to your satisfaction and peace of mind remains unwavering throughout our collaboration.

Ultimately, our goal is not only to provide you with exceptional service and a top-quality product but also to ensure that you feel secure and confident in our partnership. Your ideas are safe with us, and we are honored to be a part of your journey towards realizing your vision. Thank you for choosing us as your trusted partner in bringing your ideas to life.

Terms and Conditions

The provided text is the „Protolis.com Site Terms of Use.“ These terms outline the rules and conditions that govern your use of the Protolis website, including your rights and responsibilities as a visitor or registered member of the Protolis community. Here are the key points from this document:

  • Agreement to Terms: By using the Protolis website, you agree to abide by these Terms of Use, as well as the Privacy Policy. Your use of the website, whether automated or not, constitutes your acceptance of these terms.
  • Privacy Policy: Your registration and any other information you submit are subject to the Privacy Policy, which is accessible at the specified URL.
  • Services Agreement: If you intend to order manufacturing services from Protolis, you must open an account and agree to the Customer Service Agreement, which can be accessed through the provided link. The terms and conditions of the Service Agreement will govern the services you receive.
  • Data Collection: By using the website and its services, you consent to the collection and use of your information as described in the Privacy Policy. This may include the transfer of your information for storage, processing, and use by Protolis and its affiliates.
  • Conflict Resolution: In the event of a conflict between these Terms of Use and any term or condition in the Services Agreement, the Services Agreement takes precedence.
  • Updates to Terms: Protolis reserves the right to modify these Terms of Use or impose new conditions on website usage. Any changes will be posted on the website with an updated „Last Updated“ date. Continuing to use the website after such changes signifies your acceptance of the modified terms.
  • Access Denial: Protolis also reserves the right to deny access to the website or specific features to individuals who violate these Terms of Use or who, in the company’s sole judgment, disrupt the experience of other users or infringe on the rights of others.

These terms are important legal agreements that dictate how you can use the Protolis website and its services. It’s essential to read and understand these terms before using the site. If you plan to engage with Protolis’s manufacturing services, you should also review the Customer Service Agreement for additional details.

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